Privacy Policy

Updated: August 30, 2024
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Welcome to FinHub (the "Service"), a service operated by Creator Fund Management Co, LLC DBA FinHub ("we," "our," or "us"). FinHub is available through our website at fin-hub.co and as a HubSpot app. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Service, including the website, HubSpot app, and any other related services (collectively referred to as the "Service"). By using the Service, you consent to the practices described in this Privacy Policy. If you do not agree with the terms, please do not access or use the Service.

‍Information We Collect
‍We collect several types of information from and about users of our Service, including personal information and non-personal information. Personal information includes your account information, such as your name, email address, phone number, company name, and billing information, as well as financial data about your business collected from third-party platforms like QuickBooks, Google Analytics, Stripe, and Shopify that you connect to the Service. Non-personal information includes usage data, such as how you interact with the Service, your IP address, browser type, device type, operating system, and usage patterns. We may also collect aggregated data that does not identify you directly, such as statistical information regarding the use of the Service.

‍How We Use Your Information
‍We use the information we collect to provide and improve the Service, communicate with you, and comply with legal requirements. Specifically, we use your information to deliver the Service and enable you to connect and manage your business and financial data across various platforms, generate unified business and financial reports, and provide custom business reporting and CPA back-office services. We also use your information to analyze and improve the Service, including adding new features and optimizing user experience, monitor and analyze trends, usage, and activities in connection with the Service, send you updates, technical notices, support messages, and other administrative communications, respond to your inquiries and provide customer support, send you promotional materials and other information that may be of interest to you, subject to your preferences, enforce our terms and conditions and other legal agreements, comply with applicable laws and regulations, and protect the rights, property, or safety of our company, our users, or others.

‍How We Share Your Information
‍We do not sell your personal information. We may share your information with third-party service providers who assist us in providing the Service, including data storage, payment processing, analytics, and customer support. If you use the FinHub HubSpot app, we may share certain information with HubSpot to enable the integration of FinHub data into your HubSpot account. We may also disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

‍Data Security
‍We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

‍Your Choices
‍You have the following choices regarding your personal information. You can access and update your account information by logging into your account or contacting us directly. You can request a copy of your personal data in a machine-readable format. You can also request that we delete your personal information, subject to certain exceptions under applicable law. Additionally, you can opt out of receiving promotional emails by following the unsubscribe instructions in those emails.

‍Third-Party Links
‍The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any information to them.

‍International Data Transfers
‍If you are accessing the Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. By using the Service, you consent to the transfer of your information to the United States and other countries with different data protection laws.

‍Changes to This Privacy Policy
‍We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our website or through other communication methods. Your continued use of the Service after any such changes constitutes your acceptance of the updated Privacy Policy.